FAQ

Frequently Asked Questions

General

If I'm sick, should I still come for my treatment?

Massage

No! Our therapists are careful to work within each client’s pain threshold. If you enjoy more of a deep-tissue experience, you and the therapist may discuss the difference between “good pain” which feels satisfying, as though something is releasing in your tissues, and “bad pain” which feels unpleasant. At any point in the treatment you are encouraged to let your RMT know if you’d prefer less (or more) pressure.

How should I expect to feel after a treatment?

It can vary depending on the person and the type of treatment; people tend to feel quite relaxed and generally feel better than they did when they came in. It is also possible to feel “worked over” after a deep treatment, similar to how you would feel after a heavy workout, and sometimes after the subtle work (advanced manual therapy) one’s balance is off briefly as the body re-adjusts. I often feel taller! If as a therapist I am concerned that someone may have temporary soreness I will encourage them to drink more water than usual over the next 24 hours, maybe to have an epsom salts bath, and if they have a sore area which we have been working on to use an ice pack for 10 minutes or so. Mentally the reactions vary: you may feel more grounded, glowing, blissful, sleepy or energized.

What is massage therapy?

Massage therapy is the manual manipulation of the soft tissues of the body, to achieve a therapeutic response. It enhances the function of muscles and joints. It improves the circulation of the blood and lymph, relieves pain and stress, and may reduce blood pressure. Massage therapy has a sedative, calming effect.

Massage therapy is designed to rehabilitate, maintain or improve physical function by performing manipulation techniques. Massage therapists are also trained in hydrotherapy and remedial exercise. The therapeutic effects of massage therapy benefit men, women, pregnant women, infants, children and the elderly and can provide relief from a wide variety of mild and acute conditions.

Who can receive massage therapy?

Do I have to undress?

No. We can perform massages safely and confidently through clothing and sheets. Standard draping techniques are used so only the area being treated at any given time is uncovered, and extra consent is obtained for treatment of any “sensitive” areas (like gluteal or pectoral muscles, for example). If you are concerned or curious about what to do for your treatment, always ask your RMT. We would be happy to explain in more detail to ensure you are comfortable and feel safe before we begin.

When is massage therapy not recommended?

Massage may not be performed if you have:

A fever, or other signs of acute infection or inflammation;
A skin condition that is undiagnosed or contagious;
A severe or unstable heart condition;
Diabetic complications such as gangrene, advanced heart or kidney disease, unstable blood pressure;
Some highly metastatic cancers;
Severe asthma attack;
Severe allergy attack;
Untreated and unstable hypertension; or
Eclampsia

Administration

What are your hours?

What is the best way to reach you?

You can call us at 902-843-7475. Our receptionist is on duty Monday through Thursday 9am – 7pm and Fridays 9am – 5pm. If we cannot get to the phone, leave a message and we will call you back as soon as we can. We try to return all calls in about an hour.

You can send us an email at leggeoffice@eastlink.ca. During working hours, emails are usually returned within 2 hrs.

Alternatively, you can use our contact form found on the contact page. We will get back to you by phone or email within 2 hrs during working hours.

How do I make an appointment?

Can I receive treatment if I am not physically able to come into the clinic?

What will I be charged?

What is your cancellation Policy?

You are responsible for 50% of the fee for a missed appointment unless you provide at least 24 hours notice of cancellation.

We will make every effort to contact you with a reminder of your appointment time in the days prior to your booking and ask that you call the clinic to confirm your appointment time if necessary.

During unusual circumstances, such as illness or bad weather, in the absence of adequate cancellation or attendance, you can request that your appointment be conducted over the phone. Please note, however, normal visit charges will apply.

If you need to cancel or rebook your appointment time, please call 843-7475 at your earliest convenience.

Thank you in advance for your cooperation.

Where is Legge Health Clinic Located?

Is massage therapy covered under MSI?

How far ahead do I need to call for an appointment?

Why do you collect HST for massage therapy?

Do I need a doctor's referral?