FAQ

Frequently Asked Questions

General


We offer many services including:

Massage Therapy;
Chiropractic;
Naturopathic Medicine;
Psychology;
Acupuncture;
Low Level Laser; and
Physiotherapy.

You can learn more about all of our services by visiting our Services page.

If you have a fever or an active gastro-intestinal bug, or if you are coughing so much that it’s hard to lie down, it is better to stay home and rest. If you just have a cold you may certainly come if you feel up to it. If you’ve been coughing for a while but are starting to feel better, treatment can accelerate the healing process.

Massage


No! Our therapists are careful to work within each client’s pain threshold. If you enjoy more of a deep-tissue experience, you and the therapist may discuss the difference between “good pain” which feels satisfying, as though something is releasing in your tissues, and “bad pain” which feels unpleasant. At any point in the treatment you are encouraged to let your RMT know if you’d prefer less (or more) pressure.
It can vary depending on the person and the type of treatment; people tend to feel quite relaxed and generally feel better than they did when they came in. It is also possible to feel “worked over” after a deep treatment, similar to how you would feel after a heavy workout, and sometimes after the subtle work (advanced manual therapy) one’s balance is off briefly as the body re-adjusts. I often feel taller! If as a therapist I am concerned that someone may have temporary soreness I will encourage them to drink more water than usual over the next 24 hours, maybe to have an epsom salts bath, and if they have a sore area which we have been working on to use an ice pack for 10 minutes or so. Mentally the reactions vary: you may feel more grounded, glowing, blissful, sleepy or energized.
Massage therapy is the manual manipulation of the soft tissues of the body, to achieve a therapeutic response.  It enhances the function of muscles and joints.  It improves the circulation of the blood and lymph, relieves pain and stress, and may reduce blood pressure.  Massage therapy has a sedative, calming effect.

Massage therapy is designed to rehabilitate, maintain or improve physical function by performing manipulation techniques.  Massage therapists are also trained in hydrotherapy and remedial exercise.  The therapeutic effects of massage therapy benefit men, women, pregnant women, infants, children and the elderly and can provide relief from a wide variety of mild and acute conditions.

Just about anyone can have a massage. There are certain conditions (heart or circulatory conditions, infections, etc.) that may be contraindications (meaning that massage may not be safe), but there are often ways to alter the treatment to make it safe and effective. If you are unsure if massage therapy is right for you, please contact us to discuss your concerns.
No.  We can perform massages safely and confidently through clothing and sheets.  Standard draping techniques are used so only the area being treated at any given time is uncovered, and extra consent is obtained for treatment of any “sensitive” areas (like gluteal or pectoral muscles, for example). If you are concerned or curious about what to do for your treatment, always ask your RMT. We would be happy to explain in more detail to ensure you are comfortable and feel safe before we begin.
Massage may not be performed if you have:

  • A fever, or other signs of acute infection or inflammation;
  • A skin condition that is undiagnosed or contagious;
  • A severe or unstable heart condition;
  • Diabetic complications such as gangrene, advanced heart or kidney disease, unstable blood pressure;
  • Some highly metastatic cancers;
  • Severe asthma attack;
  • Severe allergy attack;
  • Untreated and unstable hypertension; or
  • Eclampsia

Administration


Monday through Thursday 9am – 7pm
Fridays 9am – 5pm
You can call us at 902-843-7475. Our receptionist is on duty Monday through Thursday 9am – 7pm and Fridays 9am – 5pm.   If we cannot get to the phone, leave a message and we will call you back as soon as we can. We try to return all calls in about an hour.

You can send us an email at leggeoffice@eastlink.ca. During working hours, emails are usually returned within 2 hrs.

Alternatively, you can use our contact form found on the contact page.  We will get back to you by phone or email within 2 hrs during working hours.

You can make an appointment by calling 902-843-7475.

Absolutely! We can arrange hospital and home visits on a case by case basis, if you cannot make it in to the clinic for physical reasons.

Legge Health Clinic is wheelchair accessible.

We have competitive rates, can direct bill to several insurance companies and take most forms of payment.  Our complete list of rates can be found here.
You are responsible for 50% of the fee for a missed appointment unless you provide at least 24 hours notice of cancellation.

We will make every effort to contact you with a reminder of your appointment time in the days prior to your booking and ask that you call the clinic to confirm your appointment time if necessary.

During unusual circumstances, such as illness or bad weather, in the absence of adequate cancellation or attendance, you can request that your appointment be conducted over the phone.  Please note, however, normal visit charges will apply.

If you need to cancel or rebook your appointment time, please call 843-7475 at your earliest convenience.

Thank you in advance for your cooperation.

Legge Health Clinic is located at 692 Prince Street Truro, NS, B2N 1G6;

You can reach us by phone: 902-843-7475;

You can send us a FAX: 902-843-4545;

You can email us at: leggeoffice@eastlink.ca; or alternatively

You can contact us on this website here.

No; however, many workplace health insurance plans have coverage for massage therapy. Ask your insurance provider for details of your plan. Some (not most) plans require an MD’s referral.
Same-day appointments are sometimes available; however, to be sure of getting the appointment time you want it is better to call a few days ahead. After-work appointment times are the most popular and may need more notice.
Registered Massage Therapists are required by the Canadian government to charge HST. Health professions must be registered in at least 5 provinces in Canada before they are exempted from charging HST; currently only 4 provinces have regulated massage therapy.
Please contact your insurance provider for details if you are unsure.  You don’t need a doctor’s referral to have a massage, however, if you have extended health insurance coverage, your provider may require a “prescription” from your doctor.